Shipping policy

We are able to ship packages via Fed-Ex, UPS and USPS.
Oversized packages are shipped at Cost.

Custom fees for Canada and International Orders:
We are not responsible for any customs or duty fees imposed by your government. It is the customer's responsibility to determine and pay any such custom and duty fees. If the fees are not paid by the customer there will be a $10.00 charge above the custom and duties fees charged by your government. It is your responsibility to know you country’s laws regarding imports. If items are taken into customs and destroyed because they are not allowed we hold no liability.

Germany and France
We will not ship any items marked with swastikas, SS runes or death heads to Germany or France.

Great Britain and the UK Customers
We can ship to the UK and Great Britain.  But you the customer is responsible for tall taxes including the VAT (Value Added Tax).

CANADA AND ALL INTERNATIONAL ORDERS
NOTE: INTERNATIONAL ORDERS ARE SHIPPED AT COST.

Please it is you the customer's responsibility to know if it is legal to ship a sword or knife into your country.  Kingdom of Arms can not know every country's laws.  So check before ordering.  It is is confiscated at your country's border, we are not responsible.

LOST OR DAMAGED ITEMS DURING SHIPPING
All our products are shipped in new condition and are insured. Items totaling $500 and over are sent signature require. By The Sword Inc. is not responsible for any lost or damaged items incurred during shipment. If a loss or damage occurs during shipping:

1. Retain all packaging and shipping material.
2. Contact the shipping carrier - UPS, FedEx or USPS
3. Contact us so that we may be able to assist you and the carrier in resolving the issue.
4. Do not return the package to us. 

P.O. BOXES
All customers requesting shipments sent to P.O Boxes assume all risks. Kingdom of Arms is not responsible for any losses or damages for items sent to P.O Boxes.


IF YOU NEED YOUR ORDER BY A CERTAIN DATE
Please contact our main office at 833-325-0632
Mon.- Fri. 9:00am-5:00pm est. in order for us to accommodate your needs.

Shipping Delays:
We are not responsible for shipping delays due to acts of God or natural disasters.
 

Back Orders

Our items are shipped promptly; however, due to the nature of the special products we offer, we sometimes experience temporary out-of- stock situations or (Back Orders). If this occurs we will send your product as soon as it becomes available.